Cancellation Policy

For reservations, a full pre-payment is required to confirm your booking. A tentative booking cannot be held without this payment.

These reservations can be cancelled free of charge until seven (7) days prior to the date of the reservation. For cancellations made between six (6) and two (2) days prior to the date of reservation, a refund of 50% of the total reservation value will be refunded.

For cancellations made two (2) days or less before the arrival date, the entire reservation value will be charged. This also applies to partial group cancellations, where the withdrawal amount will be calculated proportionally.